Vavo assists Bitvavo’s team by handling thousands of routine inquiries each month, ensuring that clients receive immediate, accurate responses to their questions in multiple languages.
30,000
Conversations monthly
12
FTE saved
6
Unique languages
Vavo handles thousands of routine inquiries monthly, freeing up agents to focus on more complex tasks.
With 24/7 availability and quick responses, Vavo reduces wait times and boosts client satisfaction.
Vavo integrates with Bitvavo's systems, streamlining support and allowing human agents to step in only when needed.
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Vavo quickly answers common client questions, ensuring customers get the information they need.
When needed, Vavo smoothly hands over conversations to human agents for a seamless experience.
Vavo verifies customer information efficiently, improving both security and speed.
Vavo helps clarify vague questions, providing accurate and relevant answers.
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