Elevating Customer Experience with AI | Freeday Customer Service

AI-driven agent assist

Empower your team with support from our digital employees, enabling them to provide faster and more accurate support.

Real-time AI recommendations

Increase first time right

Faster ticket handling

Elevate your customer journey

Automate client interactions and reduce average handling times. Deliver 24/7 consistent and personalized customer support across all platforms.

Omni channel & multilingual

No more waiting times!

Enhanced customer satisfaction

From Q&A’s to action fulfillment

It's not just about answering questions — your new digital employee can solve complex issues and perform tasks! Freeing your team for higher-value work.

Directly connected to your systems

Instantly handle all interactions

End-to-end automation

Continuous data driven improvements

Utilize user feedback and analytics to to enhance system capabilities. Evaluate your success with clear, actionable metrics.

Performance dashboarding

Conversation history & insights

Leverage customer feedback

Customer Service skills

Answer
questions

Automate Q&A with instant and accurate answering.

Appointment management

Help your customers to manage appointments.

Provide status updates

Keep customers informed with real-time updates.

Book additional services

Book services or add-ons directly through chat.

Mailbox management

Recognize, label, and process all recurring mails.

Process management

Seamless hand-over and escalation flows.

Related insights

Go to Resources

Use cases

BUX’s Buxley: scaling customer support

Buxley us BUX's digital customer support champion, designed to provide fast and reliable in-app assistance. Whether users have questions about stock market information, account issues, or investment plans, Buxley is available 24/7 to help. With BUX’s international presence, Buxley also operates in multiple languages, ensuring seamless support for investors across different regions.