Meet Johan, the Digital KYC Assistant from Novum.
Johan, Novum's digital team member, is specifically designed to support the KYC team by accurately and efficiently processing important documents. From passports and ID cards to bank cards and payslips, Johan automates the process, allowing customers to be served faster while the team can focus on more complex tasks.
With 24/7 availability and rapid processing times, Johan ensures that customer profiles are updated immediately, leading to streamlined central processing. Thanks to his ability to extract and process data, Johan helps companies achieve full compliance with the latest regulations, eliminating the manual errors often associated with large volumes.
By reviewing one million documents annually and automating 75% of the processes, Johan delivers significant time savings and increased efficiency. Every interaction is fast, reliable, and infinitely scalable, enabling the seamless processing of thousands of KYC reviews without issues.
Johan's success
Time savings
By eliminating manual tasks, employees can focus on more important responsibilities, boosting overall productivity.
Minimizes errors
Automated processes reduce human errors, ensuring reliable KYC procedures.
Scalable processing
Johan effortlessly handles thousands of document readings without compromising speed or accuracy.
High accuracy
Johan consistently delivers accurate readings, ensuring the quality of KYC checks is maintained.
Novum's automation journey
The journey began with the automation of document processing, including passports and ID cards, with a focus on improving the efficiency and accuracy of KYC processes. Future expansions include enhancing compliance automation and processing a wider range of document types, with further integration into other systems. The goal is to fully automate KYC processes, allowing employees to focus on more complex tasks. This results in time savings and reduces the risk of errors, ultimately boosting productivity
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