ATAG's Kim: Reducing pressure on customer service

Kim is ATAG's 24/7 digital support agent, ready to assist with household appliance queries. Using ATAG's Knowledge Base, she provides quick answers to common questions. Employing conversational narrowing, Kim asks targeted questions to pinpoint user needs, ensuring tailored support for specific issues. Whether troubleshooting malfunctions or arranging technician visits, Kim makes customer assistance efficient and accessible anytime.

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