ATAG's Kim: Reducing pressure on customer service

Kim is ATAG's 24/7 digital support agent, ready to assist with household appliance queries. Using ATAG's Knowledge Base, she provides quick answers to common questions. Employing conversational narrowing, Kim asks targeted questions to pinpoint user needs, ensuring tailored support for specific issues. Whether troubleshooting malfunctions or arranging technician visits, Kim makes customer assistance efficient and accessible anytime.

Share article

Linkedin logo buttonWhatsapp logo button

Related insights

Go to Resources

Arrow

Go to Resources

AI vs. RPA: Their differences and choosing the right ally
AI vs. RPA: Their differences and choosing the right ally
Tech insights
AI vs. RPA: Their differences and choosing the right ally
Discover the key differences between Artificial Intelligence (AI) and Robotic Process Automation (RPA). While both technologies transform business processes, they serve distinct purposes. Learn how AI goes beyond automation to adapt and innovate, while RPA excels in rule-based tasks. Which solution fits your organization best?
AI vs. RPA: Their differences and choosing the right ally
Discover the key differences between Artificial Intelligence (AI) and Robotic Process Automation (RPA). While both technologies transform business processes, they serve distinct purposes. Learn how AI goes beyond automation to adapt and innovate, while RPA excels in rule-based tasks. Which solution fits your organization best?
Roombot: Elevate customer service efficiency with automation
Roombot: Elevate customer service efficiency with automation
Use cases
Roombot: Elevate customer service efficiency with automation
Roombot is Roompot's digital customer service assistant, designed to assist guest advisors by providing fast, accurate information.
Roombot: Elevate customer service efficiency with automation
Roombot is Roompot's digital customer service assistant, designed to assist guest advisors by providing fast, accurate information.
Security risks of AI systems and management strategies
Security risks of AI systems and management strategies
Tech insights
Security risks of AI systems and management strategies
Artificial intelligence (AI) offers numerous benefits for businesses and organizations, ranging from improving efficiency to enabling advanced analytics.
Security risks of AI systems and management strategies
Artificial intelligence (AI) offers numerous benefits for businesses and organizations, ranging from improving efficiency to enabling advanced analytics.
We don’t replace humans, we make space for humans.
Products
Customer serviceKYCAccount payable
Resources
Use casesNewsTech insights
About Freeday
About usThe teamFAQ
Careers
Contact
Vijverhofstraat 47 Rotterdam, The Netherlands

Mail us
Terms & ConditionsPrivacy Policy
By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
PreferencesDenyAccept

Download our free guide!

Share your details below and unlock the insights to transform your business with AI-driven digital employees. Let’s get innovation started!
Downloading...
Oops! Something went wrong while submitting the form.