Meet the explorers transforming work
Freeday pioneers a future where digital employees free humans for meaningful work
From hyperautomation success to digital workforce
Marcus and Mathijs built Ciphix into Europe's hyperautomation leader, automating thousands of workflows across enterprises. They saw the pattern clearly: repetitive work was drowning teams, burning out talent, consuming resources that should fuel innovation. That insight became Freeday.
The problem
Contact centers, finance teams, healthcare workflows trapped in repetitive tasks daily.
Our answer
Deploy digital employees handling complex work across voice, chat, email channels.
From hyperautomation to digital workforce
We built something real from years of solving enterprise automation challenges. The path from Ciphix to Freeday shows what happens when you understand the problem deeply.
2018
Ciphix founded
Marcus and Mathijs launched Ciphix, building Europe's leading hyperautomation platform. They automated thousands of workflows across enterprises, learning what actually works at scale.
2022
Freeday launched
The insight was clear: teams needed digital employees, not just workflow automation. Freeday was born to deploy AI agents handling complex work across voice, chat, and email.
2023
Enterprise adoption
TUI, Pathé, CitizenM, and Erasmus MC trusted us with their most critical workflows. We proved digital employees could handle real complexity while maintaining quality.
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2024
Scale and security
ISO 27001 certified. Processing over one million conversations monthly. Bitvavo, BUX, Roompot, and ATAG joined our customer base. We're building the infrastructure for AI at enterprise scale.
While others talk, we deliver
Dutch pragmatism meets enterprise AI. We build for outcomes, not headlines. GDPR-first, outcome-based pricing, reliability over hype.
The first company to deliver the promise.
Trusted partners
Subheading
How we work, why it matters
These aren't slogans. They shape every decision, every partnership, every line of code.
Appreciate honesty in all things
We tell you what works and what doesn't. No sugar coating, no false promises.
A deal is a deal, always
We deliver what we promise, when we promise it. Your trust is our foundation.
Lead the way, not follow
We shape the future of work. Innovation isn't optional, it's how we operate.
Communicate straight and quickly
Clear decisions, direct feedback, no delays. Efficiency respects everyone's time.
Processing 5M+ conversations for TUI, Bitvavo, ProRail, and 20+ enterprise teams
Ready to explore the future
See how digital employees transform your workflows. Or join us in building them.
Our space
Rotterdam office, real team, everyday moments. This is where we work.
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Questions
Everything you need to know about Freeday, our approach, and what we believe.
We come from hyperautomation, not AI hype. Marcus and Mathijs built Ciphix into Europe's leading automation platform, learning what actually works at enterprise scale. Freeday applies that deep expertise to digital employees. We're pragmatic, outcome-focused, and we deliver what we promise. No vaporware, no overpromising. Just results.
ISO 27001 certified. GDPR and CCPA compliant from the ground up. We built security into the platform, not bolted it on afterward. Enterprise-grade controls, full transparency, and governance that actually works. Your data stays yours.
We're builders and problem solvers who believe in human potential. Our values aren't posters on walls, they're how we work every day. We appreciate honesty, keep our word, lead innovation, and communicate directly. Billy and Hera, our office dogs, remind us that the best work happens when people feel at home.
Appreciate honesty means we tell you what's possible and what isn't. A deal is a deal means we deliver on time, every time. Lead the way means we're constantly improving our platform and your outcomes. Communicate straight and quickly means no surprises, just clear partnership.
We connect to 100+ business applications and support any AI model through our model-agnostic architecture. Customer service, finance, KYC, healthcare, travel—we've built digital employees for complex workflows across industries. Our implementation team ensures rapid deployment and measurable results.
We align our success with yours. You pay based on results—conversations handled, costs reduced, quality maintained. This is how we prove we believe in what we build. No hidden fees, no surprises. Just transparent partnership.
Still have questions?
Reach out. We're here to talk.