Artificial Intelligence (AI) is helping automate more and more tasks at the workplace, including customer support. Conversational AI is so efficient that human operators are […]
7 Oct 2021
The 4th industrial revolution is an advancement in technology that will have profound implications for the future of work. It is characterized by advances in […]
5 Oct 2021
More than 50% of the world’s leading companies are utilizing artificial intelligence to improve customer service. Also, at least 45% of customers are glad to […]
27 Sep 2021
More and more companies are integrating chat bots into their customer support services. However, some companies’ chatbots are basic at best, while others would be […]
22 Sep 2021
Op maandag 4 oktober organiseert Freeday een speciale online sessie gericht op beslissers binnen een financiële rol. Tijdens deze sessie worden de kansen en mogelijkheden […]
20 Sep 2021
Many contact centers in the Netherlands are grappling with a shortage of employees, increasing personnel costs and high staff turnover. This is not a new […]
9 Sep 2021
Freeday and Net4kids join forces for young people in South Africa Today we are proud to announce that we are joining forces with children’s aid organization […]
5 Aug 2021We are happy to help you on your way
